consulting experience


ZED assembles teams with excellent credentials across various industry sectors. Our personnel have an in-depth understanding of each sector we work in, and unique challenges facing organisations today.


1   \   Health

ZED’s experience in the health care sector is extensive. We have been intimately involved in numerous projects and complex change management programs across the health portfolio. Several team members have held senior executive positions within large private and public health organisations so, are well acquainted with Australia’s health care system and its unique challenges.

We can provide our clients access to a range of health and clinical specialists including national and international subject matter expertise.

Our project capabilities ranges from:

  • Establishing new national health organisations

  • Reviewing and realigning government departments

  • Strategic and operational planning

  • Strategic communications

  • Commissioning, procurement and project management support for large infrastructure projects

  • Diagnostic reviews of patient flow and a range of other acute services

  • Cost modelling for programs

  • Strengthening workforce culture, business cases, change management for large clinical system reforms

  • Facilitation of planning and stakeholder workshops.

Some of our clients include: 


​2   \   Aged Care and Disability

ZED is a member of the National Disability Insurance Scheme (NDIS) support service panel, and provides support to many organisations in their transition to the NDIS. Our work to date has included:

  • Developing financial models

  • Undertaking maturity assessments

  • Developing critical business processes

  • Policies and procedures and handbooks for staff and clients

  • Developing business cases for the expansion of services and facilities.

Some of our clients include: ​









3   \   Education


We work with a range of clients in the education sector including schools, vocational education providers and universities. Our work has varied depending upon our client needs, and has included the following:

·       Strategic and operational assistance for the transition to online testing

·       Data analysis and support for online reporting

·       Reform planning

·       Reviewing teaching systems for vocational education providers

·       Development of implementation plans for early childcare centres

·       Strategic visioning for government departments

·       Professional development and performance management guidance

·       Reviewing organisation and staffing models for universities.

Some of our clients include:

4   \   Aboriginal and Torres Strait Island Community Organisations

Over the years we have supported Aboriginal and non-aboriginal organisations to improve services and support for Aboriginal and Torres Strait Islander people. Examples of our work improving organisational performance and workforce capacity include:

  • Conducting service and financial sustainability reviews of Aboriginal health programs, homeless and accommodation services

  • Evaluation of Aboriginal Health Care Plans

  • Attraction and retention strategies for an Aboriginal and Torres Strait Islander workforce

  • Development of an Aboriginal Cultural Workplace Handbook

  • Workforce development plans for Aboriginal and Torres Strait Islander people.

Some of our clients include: ​

5   \   Social Services


Our work in social services and housing has been diverse ranging from internal business improvement projects through to improving models of care. Some examples include:

  • Establishing procurement and account management frameworks

  • Improving contract management processes and procedures

  • Enhancing financial accountability measures in grant processes

  • Developing principle based models of care

  • Mapping customer journeys

  • Preparing transition plans.

Some of our clients include: